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PII masking
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Paul Horn
Paul Horn is the Chief Technical Officer (CTO) of Accutive Security; he has over 30 years of cybersecurity and software development experience with a focus on data protection and cryptography

Protecting sensitive data isn’t just a technical challenge—it’s a balancing act. PII masking is critical to ensuring that all Personally Identifiable Information (PII) is secured without rendering your data unusable or leaving any sensitive information exposed. Whether you’re using custom scripts or relying on native database masking features, there’s always the concern: Have you truly masked all the PII?

The truth is, PII masking is only effective if you’ve first discovered all the sensitive data that needs protection. It’s not just about applying masking rules—it’s about ensuring every piece of PII is identified before you begin. In this article, we’ll explore common challenges you may encounter with PII masking and how focusing on thorough data discovery can help solve them.

PII Masking Starts With Data Discovery?

You’ve probably been here before—working on a new feature for your app, and you need real data for testing, but you can’t expose customer information like account numbers. So, you anonymize it. But before you do so, did you identify all the sensitive information that needs protection?

Data discovery is the critical first step. Whether you’re using SQL scripts or built-in masking tools, none of it matters if your PII discovery isn’t thorough. It’s like trying to fix a leak without knowing where all the holes are. For effective masking, you need to start by finding every bit of PII scattered across your databases and systems. This ensures nothing is missed, and you’re confident that every sensitive piece is masked.

The Tug-of-War Between Security and Data Teams

Let’s be real—there’s often a bit of friction between security and data teams when it comes to PII masking.

You’ve likely run into this tension: security demands that all sensitive information is tightly protected, but your developers need data that’s realistic enough to work with in test environments. If you’re relying on native database masking or custom scripts, it can be hard to find that balance.

For example, say you’re building a new banking app feature that validates transactions. If you mask too much of the data, your tests might break because the fake data doesn’t behave like the real thing. Mask too little, and you’re exposing sensitive information.

The key is smart masking—ensuring that masked data is realistic enough for testing but still safe. If your discovery process finds all the sensitive data before masking, you’ll have a clearer path to balancing these needs. This way, you can ensure that the masked data behaves like the real thing without compromising security.

Common Challenges in PII Masking

1. Finding All the Sensitive Data

Challenge: The real hurdle isn’t masking itself, but ensuring you’ve identified all the sensitive data beforehand. If you’re relying on manual methods or scripts to find PII, there’s always the risk of missing something, especially when dealing with multiple databases. For instance, PII might be tucked away in less obvious fields, and if overlooked, it can leave you vulnerable to compliance issues.

Solution: Automating your data discovery process is essential. With advanced tools, you can automatically scan your entire data landscape, ensuring no PII goes unnoticed. This way, nothing slips through the cracks, and you can confidently move on to masking without worrying about missed data.

2. Balancing Security with Functionality 

Challenge: When you need to test realistic data in a development environment, masking real data is a must. However, if you’re using heavy-handed custom scripts or database-native masking that oversimplifies the data, your applications might break during testing. Masking too lightly, on the other hand, exposes you to security risks.

Solution: The goal is to apply masking that maintains the original data’s structure and behavior. Smart masking solutions can replace sensitive information with realistic data that behaves just like the original but doesn’t expose actual PII. By using automated discovery to identify sensitive data first, you’ll know exactly what to mask, preserving the functionality of your systems while keeping everything secure.

3. Automating Compliance for Multiple Privacy Laws 

Challenge: When you’re managing data from different regions, each with its own privacy laws (like GDPR in Europe, CCPA in California), manually adjusting your masking techniques to meet each regulation’s standards becomes a nightmare. Scanning databases and adjusting masking scripts is time-consuming and error-prone, leaving room for non-compliance.

Solution: Advanced masking tools automatically adapt to each regulation, applying the correct rules based on the dataset’s location or regulatory requirements. This streamlines the process, ensuring compliance with GDPR, CCPA, and others, without the need for manual intervention—saving time and reducing errors.

4. Keeping Data Consistent Across Systems

Challenge: When masking data across different databases, inconsistent results can wreak havoc on analytics and reporting. Let’s say you’re masking sensitive healthcare data across multiple systems. If one system handles masking differently from another, you’ll end up with discrepancies that could affect data accuracy.

Solution: A centralized, automated discovery and masking process ensures consistency across all your systems. By using deterministic masking methods, the same data will be masked in the same way, no matter where it’s located. This ensures that you can trust your data’s integrity across different systems and databases, even after masking.

5. Reducing the Complexity of Masking Different Data Types

Challenge: Whether it’s social security numbers, credit card details, or email addresses, each type of sensitive information requires a different masking technique. Managing this manually with scripts or native tools becomes cumbersome and increases the risk of human error.

Solution: Automating the discovery of different types of PII simplifies the masking process. Tools that can automatically recognize various sensitive data types can then apply the appropriate masking rules with minimal input from you. This saves time and reduces the complexity of setting up masking across diverse data types, while also reducing errors.

Wrapping it all up : Discovery First, Masking Second

If you’re relying on scripts or the native masking tools of your database, you’re already taking steps to protect your PII. But the effectiveness of any masking effort hinges on discovering all the sensitive data first. By focusing on a solid discovery process, you’ll be much more confident that you’re covering all your bases and staying compliant with regulations.

The goal isn’t just to mask data—it’s to find all the PII and ensure it’s properly protected. Whether you’re managing custom scripts, using built-in database tools, or exploring more advanced masking solutions, your focus should always start with discovery.

After exploring the major challenges associated with PII masking, it’s important to understand how to effectively overcome them. This is where a specialized PII masking tool like ADM becomes invaluable. ADM is specifically designed to handle the complexities of PII masking by providing targeted solutions that cater to the needs of data engineers, developers, and architects.

Using ADM for Complete PII Masking

Protecting PII isn’t just about applying masking—it’s about making sure that every bit of sensitive data is found and protected, while still keeping systems functional. Automating both the discovery and masking steps helps reduce the risk of missed data and errors, making it easier to stay compliant with regulations.

The ADM platform simplifies this process by automatically identifying all PII and applying the right masking rules, ensuring that nothing is overlooked. It helps maintain data integrity across systems and provides the security you need to prevent unauthorized access. By integrating ADM into your data management practices, you can ensure that PII is masked efficiently, securely, and in compliance with regulatory standards.

Learn how ADM can help you fully secure and manage your PII with confidence.

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